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Matrix personnel are professional, compassionate, available and I
recommend highly for persons and family in need of elder care.
(Virginia Juffer, daughter)
Heidi was an excellent nurse. She was an excellent advocate for
me, an excellent communicator and commander. All of the aides were
excellent also. Each of them saw things to be done and attended to
them promptly and efficiently. I had, had a previous poor
experience with health aides and all who cared for me were a pleasant
surprise. Heidi has a pleasing personality and gets things done. (Audrey Coulter, Client)
My
family and I are extremely pleased with the care and professionalism of
all of the people at Matrix working with my father. We value their
opinions and recommendations.
(Son of Client)
Judy Hostnick does a great job with my dad.
She has really been there when I needed her, especially in emergency
type situations. (Daughter of Client)
I find our nurse to be incredibly capable and a very hard worker.
She is also a problem solver, an innovative thinker as well as being
quite respectful with my 80-year-old father at his care center. I
like our nurse to come to the quarterly care conferences at the care
center because my 3 siblings live in different cities and they can
receive a copy of her report on all we discussed at the conference.
this saves me so much time and effort. She also can identify
problem areas and discuss possible solutions during our meetings.
That way she is also very helpful for the nursing staff! Any way you
look at it, my dad gets better care because of Matrix.
(Daughter of Client)
Matrix people have been extremely helpful! (Attorney for Client)
The staff from Matrix are very
compassionate. My observance of my mother with Matrix is that they
interact with her very well and understand and are patient with her
condition. (Daughter of Client)
I visit the patient only twice per
month, but am on call. I am co-trustee for the Alzheimer's patient
responsible for financial and administrative details. Client's Care
Consultant is an excellent manger. (Trustee for Client)
The excellent care provided for my aunt in her 90s by Matrix AdvoCare
has been very beneficial to her. Under their care her quality of
life has even improved. Thank you very much.
(Nephew of Client)
The Matrix advocate and caregivers have been wonderful.
(unknown)
We liked Heidi and feel she went out of her way to get things done
for us on getting the waiver changed. And followed up on Dr.
prescription we need for equipment. Heidi was always so helpful
and pleasant to talk with. (Father of a
young client)
Matrix has been a lifesaver or us.
(Nephew of client)
We've worked with Heidi and the other HHAs working with mother (and)
while they cared for our aunt. The experience was completely
satisfactory - beyond what we could have expected.
(niece of client/daughter of client)
Matrix has provided astute medical care management and loving
general care to my parents for several years. I would heartily
recommend Matrix to anyone whose loved ones need assistance as they age.
(Stephen Holl, Son of clients)
My mom is 400 miles away and I think of her often. Is she
happy, safe and eating well. Karen Lawrence and her team give me
peace of mind. Thank you. (Daughter of
Client)
I have been extremely satisfied with Matrix. I am very fond of
Heidi - She is very efficient in arranging medical appointments and
often accompanies me. (Client in St. Louis
Park)
A numerical evaluation cannot express the respect we have for Heidi
Orstad, nor the extent to which she has made our lives more positive.
(Clients in Minneapolis)
The services for (my clients) continue to be stellar. No
complaints. Could not do my job without Sandy and Heidi.
(Trustee for several clients)
Staff treat clients with respect and dignity and are very caring.
Questions and concerns are addressed in a very timely manner, very
prompt. A special thank you to Karen Lawrence for her excellent
service; very caring, goes above and beyond. Has a way with her
clients and their family members, always available to assist and handle
concerns of the client as well as family members. Thank you Karen
for all you do and continue to do for dad.
(Daughter of client) |
