• Conducting a Comprehensive Assessment of each client's situation.

• Listening to you explain your health history and concerns.

• Obtain, review and explain your medical records, including organizing records prior to medical appointments.

• Developing a personalized Plan of Care listing high quality, cost effective care options and costs.

• Implementing the Plan of Care chosen by the client/family.

• Adjusting the Plan of Care as needed.

• Providing advocacy for doctor, dental and hospital appointments.

• Help in understanding medical information and obtaining a clear diagnosis.

• Discussing your concerns about appropriateness of treatment or health plan restrictions.

• Seek options for evaluation and treatment of your health concerns.

• Helping obtain a new physician(s) or second medical opinions.

• Helping choose a new living environment and arranging a move, both within and outside Minnesota.

• Helping complete Health Care Advance Directives (living will).

• Helping obtain home health equipment and supplies.

• Providing health teaching and implementing preventive strategies.

• Intervene with your health insurance provider.

TO GET MORE INFORMATION or to decide if Matrix is right for you, please call us and we will:

• Discuss the client's situation with you at no charge--on the phone or in person--to determine if we can be helpful to you, and if we can't,
  we will refer you to other agencies.

• If requested, provide references from current or former clients.

• Provide a written fee schedule and explain how we charge for services.